Case studyQikServe KioskBrand-specific, accessible self-service ordering that holds up under real operational pressure in 42 countries.Hospitality technologyCase studyQikServe Online OrderingMobile ordering for 8,000+ venues in 42 countries, with £50m+ through checkout in year one and accessibility built into the components.Hospitality technologyCase studyAccess EvoThe platform design system unifying a portfolio of hospitality products into one coherent, scalable language.Hospitality technologyCase studyOrsonAn AI-native venture built independently, exploring what software looks like when agents do the work and people stay in charge.Applied AIProjectThe BrotiqueA men's grooming and lifestyle commerce brand with a strong editorial spine, run as a personal venture from brand to checkout.Personal ventureProjectStrunkA microcopy management product that treats product language as infrastructure, keeping UX writing consistent across an entire platform.QikServe / Access GroupCase studyAccess EvoGuestExtending the platform design system into the guest-facing estate, where brand flexibility and conversion pressure meet.Hospitality technologyCase studyPrepay × QikServeTwo ordering platforms fused into one after a merger, with both estates live throughout.Hospitality technologyCase studyQuoinA PropTech startup I co-founded, recognised at Scottish EDGE and the EIT Climate LaunchPad with national and European competition wins.AdvisoryCase studyQSR Kiosk Go-LiveAn estate-wide kiosk rollout taken from concept to live across a fast-growing quick-service brand.Quick-service restaurantsCase studyAccess Kiosk PocketKiosk capability rethought for a handheld form factor: the same ordering system, one metre closer to the guest.Hospitality technologyProjectHudson & ArmitageAn ecommerce brand I acquired, rebranded and ran after spotting strong product and weak brand execution.Personal ventureProjectOptifyBrand and commercial positioning for an SEO agency: identity, decks, go-to-market and mentoring.OptifyProjectRealise OfficesWorkplace brand and fit-out across the Realise office estate, from lobby identity to a full London specification.RealiseProjectCausewaysideA place identity: giving a location a voice it can keep.Personal projectProjectiAmHereUI and UX guidance for a presence product: operator usability, error reduction, clearer flows.iAmHereProjectFlyMyAirportStrategic product, UX, brand and go-to-market analysis for FlyMyAirport.FlyMyAirportProjectCinema DesignA private cinema interior: atmosphere, material selection and acoustic control.Client workProjectProject 50Brand and website for a leading fitness expert: credibility, programme structure and conversion.Jo HuckerProjectQikServe PaymentsThe payments layer that moved £50m+ through Stripe Connect in its first year.QikServeProjectOpen CheckA tab that opens from the guest's phone and stays live for the whole visit.QikServe / Access GroupProjectPay at TableSplit the bill, add the tip, leave when you're ready. All from the table.QikServe / Access GroupProjectThe Brotique StoresTwo Edinburgh shops that took an ecommerce brand into bricks and mortar.Personal ventureProjectQuartersIdentity and interior for a shop you could walk into, designed as one piece.QuartersProjectDraper & DowNaming, mark and a typographic system built to feel established on day one.Draper & DowProjectCoutts & MurphyA studio with my own name above the door, brand and web built together.Personal ventureProjectTiger ForestThe company behind every piece of independent work I've shipped since 2014.Personal ventureProjectDesignMyNightDiscovery and bookings in the Access Hospitality portfolio: 5,000+ venues, up to 3.9m monthly visitors.Access Group